PRIVACY POLICY

Ze French Teacher

Last Updated: June 2026

At Ze French Teacher (referred to as "we," "us," or "our"), we are fully committed to protecting the privacy of our students and parents. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you enroll in the Ze French Teacher Elite Mentorship Program or purchase its Digital Courses.

We comply fully with the General Data Protection Regulation (GDPR) and applicable French and Irish data protection laws.

1. Data Controller and Business Information

For the purposes of the GDPR, the data controller for this Service and these Digital Courses is Ze French Teacher.

  • Business Operations & Registration: The Service is operated by Ze French Teacher, with its registered physical business headquarters located at:

    Ze French Teacher, 11 avenue Paul Verlaine, 38100 Grenoble, France.

  • Local Irish Presence: For localized communications and administrative support, the Service utilizes its dedicated Irish routing portal located at:

    Ze French Teacher, 77 Camden Street Lower, Dublin, D02 XE80, Ireland.

  • Taxation & Compliance: The operator of the Service is a tax resident of France. All relevant corporate taxes and fiscal responsibilities are filed and settled within the French tax system. Irish VAT is applicable or collected only if Ze French Teacher reaches over €10,000/year income selling Digital courses.

  • Contact Email: contact@zefrenchteacher.net

2. Information We Collect

We collect only the minimum necessary personal data required to deliver our premium educational services, conduct individual coaching, process payments, and ensure system security.

  • Account & Profile Information: When you sign up, we collect your name, email address, account password, and whether you are a 6th-year student or a parent purchasing on behalf of a student.

  • Payment & Transaction Data: Financial transactions are handled securely via our third-party payment processors (e.g., Stripe or PayPal through Podia). We do not store or see your full credit card details. We only retain payment confirmation, billing details, and transaction history for tax and revenue auditing compliance in France.

  • Academic Work & Submissions: We collect any written materials, French texts, diary entries, or opinion pieces submitted directly to us or via our platform for personal, line-by-line evaluation, as well as oral performance notes to tailor your 1-on-1 support.

  • Usage & Technical Data: We log automated information related to how you interact with the digital portal, including log-in times, lesson completion statuses, IP addresses, browser types, and device tracking to ensure account security and protect our intellectual property.

Data Belonging to Minors (Students Under 18)

As our services cater to Leaving Cert students (who are often under 18 years of age), we collect data strictly necessary for educational purposes. Registration and enrollment should be conducted with the knowledge, involvement, and consent of a parent or legal guardian. Parents or legal guardians retain full rights to inspect, update, or request the deletion of their child's personal data at any time.

3. How We Use Your Personal Data

We use the collected information strictly to provide a premier, seamless, and highly personalized educational experience:

  • To grant and manage secure access to the Digital Portal's modules, frameworks, masterclasses, and exam resources.

  • To deliver bespoke individual support, including scheduling your weekly 1-on-1 live Zoom grinds, correcting your written text submissions, and providing custom audio recordings.

  • To handle customer support queries and resolve any technical access issues.

  • To comply with regulatory accounting and French tax reporting obligations.

  • To detect, prevent, and mitigate security threats, systematic content scraping, or prohibited multi-user account sharing.

4. Data Storage, Security, and Confidentiality

We treat your data with the highest degree of confidentiality and care.

  • No Commercial Data Selling: We do not, and will never, sell, rent, trade, or distribute your personal or academic data to third-party advertisers or external entities.

  • Data Security: We implement strict technical and organizational measures (such as SSL encryption and secure cloud servers) to shield your data from unauthorized access, loss, or alteration.

5. Third-Party Data Sharing & International Transfers

We only share information with trusted third-party service providers who are essential to maintaining our business and system operations:

  • Payment Gateways: To process secure tuition fees and installments (Stripe / PayPal).

  • Hosting & Platform Providers: To host our digital portal materials, video components, and student database infrastructure (Podia).

  • Video Communications: To host our live, individual 1-on-1 oral grind sessions (Zoom).

  • Direct Messaging & Student Support: To send audio files, personal feedback, and direct 1-on-1 support messages between sessions (WhatsApp / Meta).

  • Analytics Providers: To track general website performance data (Google Analytics).

International Data Transfers: Some of our third-party infrastructure providers (such as Podia, Zoom, WhatsApp/Meta, and Google) are headquartered outside the European Economic Area (EEA). Transfers of personal data to these partners are secured using valid legal transfer mechanisms, such as the EU Commission's Standard Contractual Clauses (SCCs) or Data Privacy Framework adequacy decisions, ensuring your data maintains full EU GDPR-level protection regardless of where it is hosted.

6. Data Retention

We retain your personal data and academic logs only for as long as your school-year license and enrollment are active (from the date of purchase up to the conclusion of the Leaving Cert examinations in June). Following the completion of the academic cycle, student accounts and academic submissions are securely deactivated or deleted, except for basic financial transaction data which we are legally mandated to retain for corporate tax and revenue records.

7. Your Legal Rights Under the GDPR

As an EU citizen or resident, you possess comprehensive legal rights concerning your personal information. You can request to exercise these at any time by contacting our support email:

  • The Right to Access: You have the right to request a digital copy of the personal information we hold about you.

  • The Right to Rectification: You can request that we update or correct any incorrect or incomplete information.

  • The Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal account data, subject to certain exceptions (such as our legal obligations to retain financial transactional data for tax authorities).

  • The Right to Restrict or Object to Processing: You have the right to limit how we process your personal data under specific conditions.

8. Contact, Inquiries, and Complaints

If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or need assistance, please contact us directly via email at:

contact@zefrenchteacher.net

If you feel your data privacy concerns have not been properly addressed, you retain the legal right to lodge an official complaint with a relevant Data Protection Authority, such as the CNIL in France or the Data Protection Commission (DPC) in Ireland.

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